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Fix Outlook Stopped Working Issue with Manual & Expert’s Solution

Published By Deepa Pandey
Anuraag Singh
Approved By Anuraag Singh
Published On July 20th, 2022
Reading Time 5 Minutes Reading
Category How to

Every error has a particular reason behind the error, but it is not easy to find the reason. The majority of errors coming from Outlook are Microsoft Outlook Stopped working suddenly. Let’s discuss the reason behind the error, Is your Microsoft Outlook not working properly?

Every time you try to start the application receive an “Outlook Stopped Working” error message. Do not know the possible reason behind this Outlook hangs or freezes randomly error or issue? Stay calm, this blog will answer all such questions with detailed explanations.

Factors Due to Which Outlook Stopped Working

Microsoft Outlook 2010, 2013, 2016 & earlier and later versions may cause errors in Outlook working, responding, or crash due to any of the following reasons.

  • Faulty add-ins
  • Corrupt Outlook profile
  •  Repair MS Office Suite
  • Corrupted PST file

What to Do When Outlook Stopped Working?

When a user tries to start Outlook and it suddenly turns to gray or becomes not respond, then it becomes very difficult for the user to fix it. Therefore, this section of the blog tells you how to quickly resolve these errors, so that one can try to get rid of the problem in no time.

outlook stopped working message

Method 1: Removed Flawed Add-ins in Safe Mode

The very first thing that a user can try is to repair MS Office applications. In this process, errors from all Office files will get fixed automatically.

  • firstly, Start Outlook
  1. Firstly, start Outlook in the safe mode.
  2. Search “outlook.exe /safe” in the “Start Menu”. Next, press the “Enter” icon.
  3. Then, go to File > Add-ins> Go.

fix Microsoft Outlook has stopped working - way 1

As a user clicks on the Continue button, it will look and repair all errors that lead to Outlook stopping working or not responding issue. Another alternative one can try is looking for the latest Office updates.

Method 2: Create Outlook Profile

If any of the above methods are unable to fix Microsoft Outlook stopped working error message issue in Outlook 2007, 2010, 2013, 2016, and 2019 versions, then follow the steps mentioned below. It helps users to create a new profile in the Outlook account which will help you to resolve any issues in the MS Outlook account:

  • In order to begin the process, go to Control Panel >> Mail option.
  • After that, click on the Show Profile in the new dialog box.
  • Then, click on the Add button and provide a particular name to it.
  • Now, you have to add the Email account.
  • Next, change the newly created profile to a default email profile
  • At last, restart the Microsoft Outlook application and check whether it works normally or not.

fix Microsoft Outlook has stopped working - way 3

Method 3: Repair MS Office Suite

This operation will check and repair any errors that might cause Microsoft Outlook has stopped working or respond to issues.

  • Close all the running Office applications.
  • Open “Control Panel“, there, choose “Programs and Features“.
  • Right-click on the Microsoft Office. Select “Change” > “Quick Repair” > “Repair“. After the repair process ends, restart Outlook.

fix Microsoft Outlook has stopped working - way 4

Method 4: Fix file Corruption with SCANPST.exe

  • Press Window + E to open file explorer. Search for SCANPST in the Search bar.
  • In the Microsoft Outlook Inbox Repair Tool window, click browse to choose the .pst file to repair.
  • Click repair to fix the damaged .pst file. When the process completes, restart Outlook.

fix Microsoft Outlook has stopped working - way 5

What to Do If Inbox Repair Tool Does Not Work Accordingly?

When a user tries to fix Outlook stopped working or Outlook hangs or freezes randomly or while sending an email problem via manual tricks but did not succeed, shifts to some professional solution. We suggest to you the Best and Safe Solution to Repair Outlook PST Files without losing a single bit of information. The software is designed so smartly that it repairs inaccessible PST files in just a few clicks.

It is capable to remove both minor and major levels of corruption issues from the PST file. Moreover, the application recovers all data items like contacts, tasks, journals, calendars, etc., from the Outlook data file. The software can remove encryption from Outlook emails in a PST file. It decrypts SMIME or Open PGP encryptions from email messages provided with proper keys and passwords.

Step By Step Instructions to Fix Issue

Following are the steps of functioning of this software

  •  Download and run this software on your PC.
    open outlook pst repair tool
  • Then, click add file button to restore the Outlook PST file.
    select add file
  • The dialog box appears to select the PST/BAK files by selecting the file option.
    upload bak or pst file
  • After this, Go to the export button and select the PST file format.
    select pst file


When a user is unable to access an email account, it becomes a big problem. However, it becomes worse when Outlook does not even start or stopped working in between some important tasks. If anybody having issues like Outlook stopped working all of a sudden, then go through the multiple approaches discussed in the post above.

It allows resolving Microsoft Outlook hangs or freezes while sending emails issue and other related issues in the most efficient ways. Fix Outlook stopped responding in MS Outlook 2016, 2013, 2010, and 2007 versions quickly and as simply as possible.

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