{"id":1009,"date":"2021-11-28T18:43:45","date_gmt":"2021-11-28T18:43:45","guid":{"rendered":"https:\/\/www.systools.in\/blog\/?p=1009"},"modified":"2021-11-29T13:24:08","modified_gmt":"2021-11-29T13:24:08","slug":"el-capitan-mac-mail-issues","status":"publish","type":"post","link":"https:\/\/www.systools.in\/blog\/el-capitan-mac-mail-issues\/","title":{"rendered":"EL Capitan Mac Mail Issues : Detect and Recover Apple Mail Crash"},"content":{"rendered":"<p class=\"western\" lang=\"en-US\" style=\"text-align: center\" align=\"justify\">\n<p align=\"justify\">El Capitan is the twelfth release of Mac OS X. This operating system focuses mainly on security, stability, and performance. Opening PDF files, app switching and viewing messages in the Mac Mail is much faster with El Capitan OS.<\/p>\n<p align=\"justify\">The users are facing challenges on the El Capitan Mac Mail issues on Mail App on their MacBook after upgrading El Capitan. Nothing can be more annoying than an app crash, while you are trying draft an email or trying to open your email to check the inbox. There could be many issues that cause the Mail app to crash on a regular basis.<\/p>\n<p align=\"justify\">Many Mac user around the world is accessing Apple Mail email client for their communication purpose. And many of them are facing EL Capitan mail issues in Mac OS X. In this blog, we will cover some of the common problems associated with the crashing of Mac Mail app and also provide some easy tips on how to diminish those issues. i.e. let&#8217;s see some manual methods and a perfect automated software solution to solve EL Capitan issues.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1011\" src=\"https:\/\/www.systools.in\/blog\/wp-content\/uploads\/2017\/08\/instal.jpg\" alt=\"Instal Mac OS X EL Capitan\" width=\"542\" height=\"436\" \/><\/p>\n<h2><strong>Recover El Capitan Mac Mail Issues Manually<\/strong><\/h2>\n<p align=\"justify\">There are different manual methods available to solve this error according to the various situations that cause this crash. One can resolve these problems by following the different manual ways that mentioned below as per the situation:<\/p>\n<h2 class=\"h3\"><strong>Solution 1: Solve By Internet Account Removal<\/strong><\/h2>\n<p align=\"justify\">After upgrading to Mac OS X El Capitan you may experience that the app gets a crash or simply do not work at all. So in order to rectify this problem before you do anything, turn off all your email accounts without opening it. The user can perform this by following the below-given steps:<\/p>\n<ul>\n<li>Click on <strong>System Preferences<\/strong> &gt;&gt; <strong>Internet Accounts<\/strong> &gt;&gt; <strong>disable all your email account<\/strong>.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1012 size-full\" src=\"https:\/\/www.systools.in\/blog\/wp-content\/uploads\/2017\/08\/1.jpg\" alt=\"internet accounts\" width=\"540\" height=\"405\" \/><\/p>\n<ul>\n<li>To <strong>remove an account<\/strong> and turn off all its features &gt;&gt; <strong>highlight the account<\/strong> &gt;&gt; <strong>Remove button<\/strong>.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1013\" src=\"https:\/\/www.systools.in\/blog\/wp-content\/uploads\/2017\/08\/2.jpg\" alt=\"delete an account\" width=\"557\" height=\"429\" \/><\/p>\n<blockquote>\n<p align=\"justify\"><strong>Warning:<\/strong> Deleting an account or turning off its individual account features may remove the data stored in the apps.<\/p>\n<\/blockquote>\n<p align=\"justify\">After disabling the account, one can attempt to open Mail app. In case, Mail app works, then the issue is with the synchronized email accounts. Therefore, turn on each email account one at a time and open the Mail to check if it is working fine. Check this with each account.<\/p>\n<p align=\"justify\">By this process, you will be able to find the real culprit behind the El Capitan hanging issue. You can opt the other solution if the above solution does not work.<\/p>\n<h3><strong>Solution 2: When the Email is Damaged<\/strong><\/h3>\n<p align=\"justify\">El Capitan email problems (10.11.3\/2\/1) may also occur if the user is trying to open an email that is damaged. Therefore, to remove damaged mail user need to follow some steps as mentioned below:<\/p>\n<p align=\"justify\">One of the other common cause for El Capitan Mac Mail issues is trying to open the email which is damaged due to some reason. The Mac Mail may continue to crash as long as this damaged email is in the folders itself. But it is tough to pinpoint which of the items are causing the issue. So follow the steps given below to remove the damaged mail users.<\/p>\n<p><strong>1. Open the Mail<\/strong><\/p>\n<ul>\n<li>Click on <strong>Mail app<\/strong> to open<\/li>\n<li>Immediately hold the <strong>Shift key<\/strong> until the Mail opens.<\/li>\n<\/ul>\n<p align=\"justify\">This causes the Mail App to be opened without any message or mailbox selected.<\/p>\n<p><strong>2. Hide the Message<\/strong><\/p>\n<p align=\"justify\">Hide the portion of the message viewer of MS Windows by dragging the thin separator bar between it and the message list. Drag until the Mail displays only the message list and not the message viewer. Now one can view the messages only by double-click on it. Then reset the options of personalized formatting, like reviewing the Mail Preferences and resizing column width, window panes etc.<\/p>\n<p><strong>3. Choose Message Without Open<\/strong><\/p>\n<ul>\n<li>Click on the <strong>damaged mail<\/strong> to choose it without opening the mail.<\/li>\n<li>Then press <strong>Delete<\/strong> or click on <strong>Message<\/strong> &gt;&gt; <strong>Move to<\/strong> &gt;&gt; <strong>Trash<\/strong>.<\/li>\n<\/ul>\n<p><strong>4. Close the Mail<\/strong><\/p>\n<p align=\"justify\">The last step is to <strong>close the Mail app<\/strong> and open it normally.<\/p>\n<blockquote>\n<p align=\"justify\"><strong>Also Read:<\/strong> <a href=\"https:\/\/www.systools.in\/blog\/no-valid-mbox-files-were-found\/\" target=\"_blank\" rel=\"noopener\">No valid MBOX file were found on Mac Mail<\/a><\/p>\n<\/blockquote>\n<h3>Solution 3: EL Capitan Mac Mail Issues Without Email Damage<\/h3>\n<p align=\"justify\">If the email messages are not corrupted, then the users should follow the below-mentioned procedure for making the application work. However, the user has to recreate the custom stationary after following the steps given below:<\/p>\n<ul>\n<li>Go to <strong>Finder App<\/strong> &gt;&gt; <strong>Go<\/strong> &gt;&gt; <strong>Go to Folder<\/strong>.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1014\" src=\"https:\/\/www.systools.in\/blog\/wp-content\/uploads\/2017\/08\/step-2-3.jpg\" alt=\"mac mail issues without mail damage\" width=\"512\" height=\"307\" \/><\/p>\n<ul>\n<li>Type in \u201c<strong>~\/Library\/Containers<\/strong>\u201d and then press on <strong>Go<\/strong> button.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1015\" src=\"https:\/\/www.systools.in\/blog\/wp-content\/uploads\/2017\/08\/step4-4.jpg\" alt=\"choose the folder\" width=\"495\" height=\"132\" \/><\/p>\n<p align=\"justify\">After this step, various application container folders are displayed and you need to drag the needed folder to the desired location.<\/p>\n<ul>\n<li>Drag the <strong>Com.Apple.Mail<\/strong> folder onto the desktop.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1016\" src=\"https:\/\/www.systools.in\/blog\/wp-content\/uploads\/2017\/08\/5.jpg\" alt=\"drag Com.Apple.Mail folder \" width=\"491\" height=\"279\" \/><\/p>\n<p align=\"justify\">Now the user needs to repeat step 1 for searching the file to be dragged. But it will be a time-consuming task.<\/p>\n<ul>\n<li>Now search for the file <strong>com.Apple.MailServiceAgent<\/strong> in the displayed container.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.systools.in\/blog\/wp-content\/uploads\/2017\/08\/6.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1017\" src=\"https:\/\/www.systools.in\/blog\/wp-content\/uploads\/2017\/08\/6.jpg\" alt=\"drag com.Apple.MailServiceAgent file\" width=\"507\" height=\"278\" \/><\/a><\/p>\n<p align=\"justify\">Once the process is done, drag the file to the desktop.<\/p>\n<ul>\n<li>Now the user should <strong>restart<\/strong> the system to check the mail app is working properly.<\/li>\n<\/ul>\n<p>and multiple migrations<\/p>\n<p align=\"justify\"><strong>Now you can see that your EL Capitan Mac Mail issues would be resolved.<\/strong><\/p>\n<blockquote>\n<p align=\"justify\">\u00a0If you searching for the solution to export EL Capitan MAc mail to multiple emails clients like Thunderbird, Office 365, Outlook, etc. Then, use the <a href=\"https:\/\/www.systools.in\/products\/mbox-converter\/\" target=\"_blank\" rel=\"noopener\"><strong>best MBOX Conversion Software<\/strong><\/a> for Mac &amp; Windows instant solution. This Software can perform both selective and multiple migratios of file wihtout causing any error.<\/p>\n<\/blockquote>\n<h3><strong>Final Verdict<\/strong><\/h3>\n<p align=\"justify\">In this blog, we have explained various reasons by which the users are facing EL Capitan Mac Mail issues. And it also discusses the manual solution available for each situation.<\/p>\n<p align=\"justify\">\n","protected":false},"excerpt":{"rendered":"<p>El Capitan is the twelfth release of Mac OS X. This operating system focuses mainly on security, stability, and performance. Opening PDF files, app switching and viewing messages in the <\/p>\n","protected":false},"author":7,"featured_media":1023,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"class_list":["post-1009","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mailbox-recovery"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>EL Capitan Mac Mail Issues : Resolve Apple Mail App Crash<\/title>\n<meta name=\"description\" content=\"Explore how to resolve EL Capitan Mac Mail issues. Learn the various error situations and its manual or automatic solutions to avoid the Apple Mail crash.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.systools.in\/blog\/el-capitan-mac-mail-issues\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"siddharth\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.systools.in\\\/blog\\\/el-capitan-mac-mail-issues\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.systools.in\\\/blog\\\/el-capitan-mac-mail-issues\\\/\"},\"author\":{\"name\":\"siddharth\",\"@id\":\"https:\\\/\\\/www.systools.in\\\/blog\\\/#\\\/schema\\\/person\\\/a719240fe0eff759b37c012b65b0f138\"},\"headline\":\"EL Capitan Mac Mail Issues : Detect and Recover Apple Mail Crash\",\"datePublished\":\"2021-11-28T18:43:45+00:00\",\"dateModified\":\"2021-11-29T13:24:08+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.systools.in\\\/blog\\\/el-capitan-mac-mail-issues\\\/\"},\"wordCount\":952,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.systools.in\\\/blog\\\/el-capitan-mac-mail-issues\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.systools.in\\\/blog\\\/wp-content\\\/uploads\\\/2017\\\/08\\\/el-capitan-issues.png\",\"keywords\":[\"Apple Mail crash\",\"EL capitan mail issue\",\"error recovery\"],\"articleSection\":[\"Mailbox Recovery\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.systools.in\\\/blog\\\/el-capitan-mac-mail-issues\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.systools.in\\\/blog\\\/el-capitan-mac-mail-issues\\\/\",\"url\":\"https:\\\/\\\/www.systools.in\\\/blog\\\/el-capitan-mac-mail-issues\\\/\",\"name\":\"EL Capitan Mac Mail Issues : Resolve Apple Mail App Crash\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.systools.in\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.systools.in\\\/blog\\\/el-capitan-mac-mail-issues\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.systools.in\\\/blog\\\/el-capitan-mac-mail-issues\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.systools.in\\\/blog\\\/wp-content\\\/uploads\\\/2017\\\/08\\\/el-capitan-issues.png\",\"datePublished\":\"2021-11-28T18:43:45+00:00\",\"dateModified\":\"2021-11-29T13:24:08+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.systools.in\\\/blog\\\/#\\\/schema\\\/person\\\/a719240fe0eff759b37c012b65b0f138\"},\"description\":\"Explore how to resolve EL Capitan Mac Mail issues. 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